GOOD TO KNOW
Your questions, answered.
How do I request support?
Call us if your equipment needs urgent attention. For a planned visit, use your customer account to request a booking. You can also contact us by WhatsApp or email at info@fullyloadedbarbados.com.
Can you maintain equipment installed by another company?
Yes. We can assess existing equipment for a Maintenance Plan. Acceptance depends on its condition and suitability; any initial repairs are quoted separately.
Will I need a site assessment?
We’ll first ask about your equipment and location. Where an on-site review is needed, our team will arrange it with you and explain the next steps.
What is included, and how much does a plan cost?
Scope and pricing depend on your equipment, its condition and your property. We provide the proposed benefits, inclusions, exclusions and terms in your quotation.
Does a plan cover every repair?
No. Care Plan defect protection depends on eligibility and agreed terms. Maintenance Plans provide servicing rather than a defect warranty. Your quotation explains what is included and any additional charges.
Can one plan support several units or locations?
Tell us about your properties and systems so we can recommend a coordinated service arrangement.